Table Letter From Our President and CEO 4 of contents About This Report 6 Our Business 8 Sustainability Program Overview 12 Determining ESG Materiality 13 Financial Inclusion 14 Security, Governance & Compliance 16 Corporate governance 16 Business ethics 19 Risk management 20 Information security 22 Data privacy 26 Consumer Protection 27 Dispute processing 27 Fraud prevention 28 People and DEI 29 People overview 29 Diversity, equity and inclusion 30 Employee wellness 36 Benefits 36 Employee development 37 Communities 38 Supply chain management 38 GoodWorks@TU, volunteering and philanthropy 38 Pro-bono volunteering 39 Environmental Footprint 40 Climate change 40 Natural resources and waste management 42 Next Steps in 2022 44 Appendix 45 Sustainability Accounting Standards Board (SASB) 45 TCFD recommendations 48 GRI Standards 50 Employee trainings 52 Policies 55 TRANSUNION | 2021 SUSTAINABILITY REPORT 3